Entitled “How to Exceed Client Expectations and Get Paid Doing It,” this teleconference was an interview of Dina Eisenberg (Intentional Lawyer) by Host Tom Martin (LawDroid) and sponsored by GLSA.
Just a few of the topics covered during the 45 minutes interview include:
• Defining client expectations before they become clients
• Tactics and strategies for improving client experience
• How to tell your compelling story and value your time
• Follow through and get paid for providing client value
Group Legal Services Association (GLSA), an affiliate of the American Bar Association, is a professional membership organization representing the legal services plan industry. GLSA is committed to providing individuals, plans, unions, employers, and provider attorneys with access to information involving all phases of the legal plan industry.
Tom Martin is a legal AI advocate, lawyer, author and speaker.
He is CEO and founder of LawDroid, a Generative AI Legal Technology company, and co-founder of the American Legal Technology Awards.
Tom has been recognized as an ABA Legal Rebel and Fastcase 50 Honoree.
Tom has presented as a speaker at ABA Techshow, LegalWeek, ILTACON, Clio Con, Legal Innovators, and many others. Tom’s writing has been published in the ABA’s Law Practice Today, Law Technology Today and GP Solo Magazine, to name a few; he has also been featured on numerous podcasts, including Legal Rebels, Un-Billable Hour, Lawyerist, the Digital Edge, and New Solo.
Tom also has his own podcast: LawDroid Manifesto on iTunes. Subscribe to his Substack at lawdroidmanifesto.com.
He serves as a mentor at the Yale Tsai Center for Innovative Thinking and ATJ Tech Fellows. Tom is a graduate of Yale and UCLA School of Law.
Born and raised in Los Angeles, California, Tom now lives in Vancouver, Canada with his wife and two daughters.